I don't see the FS Pro 2020 menu

Background

FS Pro 2020 is a Word add-in. When Word or FS Pro crashes, Word may disable the active add-ins (or ask if you want to disable them) and remove the FS Pro 2020 tab from the Word Ribbon.

Please do not uninstall/reinstall FS Pro for this issue as this is probably not necessary.

 

Solution: Enable the FS Pro 2020 add-in in Word

When you don't see the FS Pro 2020 add-in in Word, try this solution:

Step

Action

1

In Word, select File and then Options.

2

From the Options screen click Add-Ins in the left menu.

3

If FS Pro 2020 is in the list of Disabled Application Add-ins (near the bottom), then follow the steps below, (if not move to the next step)

 

  • Select Disabled Items from the Manage dropdown list and click Go...
  • Highlight the "...Information Mapping..." entry in the Disabled Items dialog, and
  • Click Enable, then click Close.

Result: The FS Pro 2020 menu should be in the Word ribbon again

4

If FS Pro 2020 is present in 'Active Application Add-ins', go to 'Manage' and select 'Go'. (See image below)

5

Select 'FS Pro 2020' and the 'FS Pro 2020 Assistant'.

Now, select 'OK'

 

Result: The FS Pro 2020 menu should be in the Word ribbon.

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