Error: Run-time error -2147024770 (8007007e)

Symptom

You get the following error:

Run-Time Error ‘-2147024770 (8007007e)’ Automation Error

Cause

This error usually indicates missing files.

Possible solutions

There are 2 possible ways to resolve this issue:

  • Give the end user Admin rights, uninstall and reinstall as the end user.
  • Check for the XML configuration files and all locations listed below.
    • All XML files from C:\Program files\Information Mapping\FS Pro 4.x need to be in the %userprofile%\Local Settings\Application Data\Information Mapping\FS Pro 4.x folder. You can copy them there if they are not
    • FSconfigsettings.xml needs to be in both of those folders as well as %userprofile%\Application Data\Microsoft\Word\Startup.

Giving Admin rights to a user

Proceed as follows to give Admin rights to a user:

Step

Action

1

Sign on as the administrator.

2

Go to Start > Settings > Control Panel > Admin Tools > Computer Management.

3

Select Local Users & Groups/Users.

4

Find your user and double click on the name.

5

Select the Member of tab and click the Add button.

6

Add them as an administrator.

Have more questions? Submit a request

Comments